Facilities and Services

The Zoo and Wild Animal Park have strollers available for rent.  The daily charge for a single stroller is $9.00 and a double stroller is $14.00.

There is one size stroller, made of molded plastic, to fit a variety of children; you may check the fit before renting.  Strollers have cup holders and a storage pouch in the back.  Our double strollers offer side-by-side seating.

We have a limited inventory and provide these items on a first come – first served basis.  No advance reservations available.  We recommend arriving early to secure one.

Our parks have wheelchairs and electric scooters available for rent.  The daily rental charge for a manual wheelchair is $10.00 and an electric scooter is $35.00.  Guests must provide a valid driver’s license or ZSSD membership card.  We have a limited inventory and provide these items on a first-come, first-served basis.  No advance reservations available.  We recommend arriving early to secure one.

The Zoo has a First Aid office, located next to the Reptile house, which is often used by mothers to nurse their infants.  There is a privacy curtain to allow mothers complete privacy.  We also have a microwave for preparing your child’s meal.  Some mothers prefer to sit just outside the First Aid office on one of the benches provided.  It is semi-private as the vegetation growth is considerable.  Diaper changing stations are also available in most restrooms.

The San Diego Zoo’s Wild Animal Park has a curtained area in the Health Services office that is often used by mothers to nurse their infants, as well as an area in the Women’s restrooms designated for nursing.  Diaper changing stations are also available in most restrooms.

We have a variety of options to assist you and your family.  Both of our Parks offer an “Easy Access Pass” that allows you to go to the head of the lines at the Zoo’s Bus Depot and Skyfari aerial tram and the Wild Animal Park’s Journey Into Africa. In addition, there are complimentary shuttles to assist you and your party in accessing our lower canyon areas.

Please stop in at our Security Office to request our ADA Packet that will include information on these services as well as descriptions of exhibits and show access. 

If you have other specific questions, we will be happy to assist you.  Please feel free to call us at (619) 718-3000, or 800-407-9534, Monday through Friday, from 8:30 a.m. until 4:45 p.m. Pacific Time.

Please click here for information about aditional guest services at the zoo and the park. 

When four walls and a ceiling just won’t do for your next event, consider a place that knows no boundaries. The Zoo and the Wild Animal Park are special for a reason.  Whether you are planning an intimate gathering for 20 or a spectacular gala for 3,000, our authentic atmosphere and talented special events staff makes it easy.  Our professional coordinators are there to help you customize your experience and give your guests an event they will always remember.

Contact us at 619-685-3259 for more information and prices.  More information can also be found here for zoo event catering or here for park event catering.

We regret that children’s birthday “packages” are not available at the San Diego Zoo or the San Diego Zoo’s Wild Animal Park. We do, however, offer a full range of catering services, or guests may bring personal food items into our parks.  Large food storage containers such as coolers are not permitted on grounds and no facilities are available for food storage.  Tables are available on a first come, first served basis.  For the safety of other guests and the animals in our care, we ask that you do not bring any glass, straws, alcohol or balloons into our parks.

If you would like to discuss a private, catered event, please call our Catering Sales Department at 619-685-3259, Monday-Friday, 9:00 - 5:00 p.m. or visit our website at http://www.sandiegozoo.org/catering/index.html

The San Diego Zoo’s mission focuses on the conservation of endangered species.  In keeping with our mission we try to reduce waste and resource use by providing information on-line rather than in printed form.  Please help us conserve resources by using the following suggested links for guest information.

The Zoo map can be found by clicking here. Zoo exhibits can be found by clicking here. Zoo Special Experiences can be found by clicking here.

The Wild Animal Park map can be found by clicking here. Wild Animal Park exhibits can be found by clicking here.  Wild Animal Park Special Experiences can be found by clicking here.

For large requests (100 or more), please email us.

At the San Diego Zoo we have quarter-operated lockers located behind the Reptile House, near Wegeforth Bowl: Small locker: $.75   (16x24x14) Large locker: $1.50 (29x15x23)

At the Wild Animal Park, we have quarter-operated lockers located just inside and to the left of the main entrance: Small locker: $.75     (12x12) Large locker: $1.50   (18x18)

For Guests who have lost something while visiting, please contact us to inquire if your item was turned into our Guest Relations department.  Please include as much information as possible pertaining to your lost item and in which Park you believe it is lost.  Please include complete contact information in case your item is found.

The Zoo has free parking.

Please click here for Wild Animal Park parking fees.

No overnight parking is permitted at either park, other than for guests participating in scheduled sleepover programs. Payment can be made by credit card or cash (no $100 bills).

We have recycling containers for aluminum cans and plastic bottles located throughout our Parks.  In addition, both the Zoo and Wild Animal Park have cell phone recycling drop boxes.  A large Plexiglas drop box is located next to the re-entry hand stamp station at the Zoo’s exit.  A similar drop box is located just past the turnstiles at the main entrance of the Wild Animal Park.

The Zoo has free extra long parking spaces set aside for buses and RVs.  You may also park in front of the Zoo along Park Boulevard.  No overnight parking is permitted at the Zoo.

Please click here for Wild Animal Park RV parking rates.  The Wild Animal Park is testing the feasibility of overnight parking, which you can inquire about when you arrive by asking the Parking Attendant.  Otherwise, the best resource for campgrounds for RV over-night stays is this site:  http://www.sandiego.org/nav/Visitors/WhereToStay/CampingRVParks or this site: http://www.sandiegonorth.com/camping.asp