rev. July 19, 2004
Information we collect from you is used to help us monitor site usage and traffic patterns of our customers to the extent that it serves our legitimate business purposes. The ZSSD will maintain appropriate safeguards to ensure the security, integrity, and privacy of the information. Statistical aggregate information, as well as personal information, is collected for internal and administrative purposes. Any public disclosure of aggregate information regarding site usage and traffic, which is necessary for business marketing purposes, is always devoid of any personally identifying information.
In addition to information you submit, we may also utilize cookies, which are small pieces of information sent to your Web browser by a Web site that you visit. Used as a method of tracking, the use of www.sandiegozoo.org, www.shopzoo.com, and www.conservationandscience.org, to provide a safe, secure, and convenient shopping experience, cookies also enable the ZSSD to relate a visitor’s use of ZSSD information to any information that the visitor may have specifically and knowingly provided to the ZSSD. Any such voluntarily provided information, if applicable, may be used by the ZSSD for editorial, marketing, or promotional purposes. Such identifying information, if applicable, will not be transferred to any other party unless otherwise stated at the time of collection.
The ZSSD is concerned about protecting children’s privacy. If you are 12 years of age or younger, we do not want your personal information. Please do not submit any personal information to us. There may be some areas within www.sandiegozoo.org, www.shopzoo.com, or www.conservationandscience.org, where people may post messages or provide feedback, but children are again discouraged from providing any personal information. If a visitor known to be a child (under the age of 13) sends an e-mail to the ZSSD, we will only use it to respond to the e-mail and not to create profiles or otherwise retain the information.
The Zoological Society of San Diego has incorporated the latest Internet technological standards into the design of the secure purchase areas of www.sandiegozoo.org, www.shopzoo.com, and www.conservationandscience.org. We also monitor network traffic to identify unauthorized attempts to access, upload, or change information on the Web site and across the network. Under no uncertain terms, any information you send us while within the secure shipping area is protected by 128-bit “Secure Socket Layer” SSL encryption, making your transaction safe and reliable. You can tell whether you are in our secure shopping area by viewing the lock or key at the bottom of your browser—an unlocked or broken key (depending on your browser) means you are in an unsecured area.
Shopping on the Internet is safe, and online credit card transactions are no more risky than other means of shopping. Our encryption methods make credit card fraud even more difficult than mail or phone orders, or even in-person purchases. If you experience fraudulent use of your credit card as a result of using our Web site, notify your credit card company per its rules and procedures. Most credit card companies will either cover the fraudulent purchases or hold you liable for no more than $50.
As a standard Internet practice, should your credit card company hold you liable for some portion of a fraudulent charge, www.sandiegozoo.org, www.shopzoo.com, or www.conservationandscience.org will reimburse you for the maximum liability of $50, provided the purchase was made through our secure server.
YOUR CONSENT AND CHANGES TO POLICY